Help us understand your service request
Have the equipment make and model ready, along with the business location and a short description of the problem. If the display shows an error code, include it in your enquiry.
Useful details include when the issue started, whether it is constant or intermittent, and any previous service information. You do not need to diagnose the fault before contacting us.
- Business name and site address
- Equipment type, manufacturer and model
- Symptoms or displayed error code
- Your contact details and access arrangements
Call or prepare an email enquiry
Call 416-806-6877 for service or 905-264-3120 for the office. You can also email mail.hlmref@gmail.com.
The Request Service form prepares a draft in your email application. Review the details and send it there; opening the draft does not submit your request. The team will confirm the service arrangements directly with you.