Refrigeration and ice machine manufacturers
HLM's manufacturer information includes True, Traulsen, Hoshizaki and Glastender. Refrigerators, freezers, ice machines and bar equipment have different service needs; include the equipment type and problem when contacting the team.
- True
- Traulsen
- Hoshizaki
- Glastender
Cooking equipment manufacturers
Rational, Garland, Pitco, Wolf, Hobart, Alfa and MVP appear in HLM's manufacturer information. For ovens, ranges, fryers or other commercial food equipment, the office can confirm the service scope for your model.
- Rational, Garland and Pitco
- Wolf and Hobart
- Alfa and MVP
A model-label photo helps identify the unit
Have the model and serial number available if possible, or send a clear photograph of the equipment label. Add a short description of the fault and any display message. For several units, a single equipment list makes the discussion easier.
Manufacturer warranty work
Warranty repairs require approval. Tell the office if your equipment may be under warranty and share the purchase or warranty details you have. The team can discuss the approval needed before work is arranged; a brand listing alone does not establish warranty coverage.
Questions before you book
What if my equipment brand is not listed?
Send HLM the brand, model, equipment type and requested work. The office can confirm whether the service is within scope before scheduling.
Do you need the serial number as well as the model?
Include it if available. A clear photograph of the equipment label can help identify the unit and support a discussion about parts or warranty approval.
Is every repair covered by a manufacturer's warranty?
No. Warranty eligibility and approval must be confirmed for the equipment and work involved. Mention any existing warranty when contacting HLM.