True, Traulsen and commercial refrigeration
HLM's manufacturer information includes True, Traulsen, Hoshizaki and Glastender. For True commercial refrigeration service or Traulsen commercial refrigerator maintenance, identify whether the unit is a refrigerator, freezer, prep table or another configuration.
A True fridge repair request and a True freezer repair request can require different equipment information. The same applies to Traulsen fridge repair and Traulsen freezer repair: include the full model number and the symptoms rather than relying on the brand name alone.
Rational, Garland, Pitco and cooking equipment
Rational, Garland, Pitco, Wolf, Hobart, Alfa and MVP appear in HLM's existing manufacturer information. For Rational combi oven service, Garland gas range repair or Pitco commercial fryer maintenance, include the equipment model and describe the affected function.
For Southbend commercial range service, Frymaster commercial fryer service, Vulcan oven repair or other brand enquiries, contact HLM to confirm the scope for the particular equipment. A list of names does not confirm parts availability or coverage for every model.
Hoshizaki and Manitowoc ice machine enquiries
Send the machine and bin details when enquiring about Hoshizaki or Manitowoc ice machine repair. For Scotsman ice machine repair or another manufacturer, the same model information helps HLM confirm the requested service.
Tell us if the problem concerns ice production, the harvest cycle, a leak or an error message. Use the ice machine service guide for a simple list of details to include in your enquiry.
Check warranty approval before work is arranged
HLM's existing manufacturer information states that warranty repairs are carried out when approved. Tell the office if the equipment may be under warranty and provide the purchase or warranty details available to you. Brand references here identify equipment; they do not imply manufacturer authorization or automatic warranty coverage.
Questions before you book
What if my equipment brand is not listed?
Send HLM the brand, model, equipment type and requested work. The office can confirm whether the service is within scope before scheduling.
Do you need the serial number as well as the model?
Include it if available. A clear photograph of the equipment label can help identify the unit and support a discussion about parts or warranty approval.
Is every repair covered by a manufacturer's warranty?
No. Warranty eligibility and approval must be confirmed for the equipment and work involved. Mention any existing warranty when contacting HLM.