1. Start with the equipment at your site
List the units you want maintained, with make and model details where available. Share operating hours, previous service records and any recurring problems. This gives HLM a starting point for a plan suited to your business.
- Refrigeration: walk-ins, reach-ins, prep tables, ice machines and bar refrigeration
- Cooking: ranges, ovens, fryers, pasta cookers and holding equipment
- HVAC: rooftop units, furnaces, air filters, belts and pulleys
2. Discuss the work each unit needs
Maintenance needs vary with the equipment and how it is used. HLM can discuss the appropriate work for your units, including air and water filter maintenance, belts and pulleys. Confirm which equipment and tasks will be covered before the program is arranged.
Flag any existing fault at this stage. A refrigerator that is already losing temperature or a fryer that is not heating may require a repair assessment alongside maintenance planning.
3. Agree timing and site access
Share your preferred access times and any kitchen, roof or building-management requirements. The maintenance schedule should account for the equipment, its use and manufacturer requirements. HLM can discuss the timing once your needs are understood.
Start a maintenance conversation
Send your equipment list and business location to mail.hlmref@gmail.com, or call the office on 905-264-3120. You can also use the maintenance request below to prepare the site details and equipment information for the team.
Questions before you book
How often should our equipment be maintained?
The interval depends on the equipment, its use and manufacturer requirements. HLM can discuss a schedule after reviewing your equipment and operating conditions.
What is included in a maintenance program?
HLM tailors programs to the equipment at your site. Discuss the units, maintenance tasks, visit timing and how additional repair needs will be handled before the program is arranged.
Can refrigeration, cooking equipment and HVAC be included together?
Yes. Share a combined equipment list so HLM can discuss a tailored program and confirm the scope for each unit.