When ice production changes
A machine making no ice, producing less than usual or leaving ice in the machine can need different service work. Tell HLM what has changed, whether it happens throughout the day and whether the display shows an error message.
- No ice or less ice than usual
- Ice that does not drop into the bin
- Water around the machine
- Recurring error codes
Service starts with the machine and its setup
Include whether you have an undercounter ice machine or a larger machine with a separate bin. For Hoshizaki, Manitowoc or Scotsman service enquiries, a model-label photo and the date of the last service help HLM confirm the work for your particular machine.
Ice machine and water filter maintenance
Include your ice machine in the kitchen's preventative maintenance plan. HLM offers tailored programs and water filter maintenance, with the work discussed around the machine, its usage and its filter setup.
Share the previous service date and any recurring production issues when arranging maintenance. An existing fault may need repair as well as routine maintenance.
Questions before you book
Can I arrange ice machine repair in Mississauga or Vaughan?
HLM serves the Greater Toronto Area. Contact the office with your business address so it can confirm coverage and scheduling.
What details help with an ice machine repair request?
Include the machine model, what has changed, any error code and whether the problem is constant or intermittent. A clear photo of the display or model label is useful if available.
Can maintenance include the water filter?
HLM's maintenance scope includes water filters. Share the machine and filter details so the team can discuss the work appropriate to your setup.